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Why businesses are outsourcing their travel requirements

Most corporates have travel desks but these are usually understaffed and overworked. Tying in with professional travel and accommodation firms like CWS is not only economically viable it also reduces the workload for the existing team and speeds up the booking and travel process.

Saving on manpower cost

A corporate incurs an appreciable cost to hire skilled man power to manage their varied accommodation processes. Larger the company, greater is the cost incurred.

Cutting down on time

To select the best available rates, an employee / travel manager has to browse through various websites and/or contact various properties. This adversely affects the bandwidth of a corporate traveler which in turn impacts his or her work.

Inability to pre-purchase inventory

A travel consolidator can acquire inventory by paying a consolidated amount in advance to get the best possible rates. However, corporate houses cannot follow suit due to various policy restrictions.

Varied work locations

Destinations of business travellers vary as per their client’s locations and requirements. Rate contracting is based on the committed volume of room nights and rapid movement reduces corporates’ buying capacity.

Difficulty determining quality and security

A corporate traveller may not be able to accurately determine the quality of the property in terms of facilities, security and value for money. A professional service provider, with a strong network, will ensure all parameters are met.

Lack of appropriate technology

Apart from various standard corporate booking tools, companies often lack the comprehensive technology needed to deliver an end-to-end accommodation management process.

Payment processing & transaction reconciliation: One of the biggest challenges corporates struggle with is to reconcile payments to various suppliers, properties, Credit cards and individual travelers.